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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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King Kyle

October 14, 2026

5  out of  5
rating by King Kyle
"Karie was extremely friendly and helped me with every question I had. I felt scared going into the meeting but after I felt relieved and comfortable!"
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Olympia Shinell

October 9, 2026

5  out of  5
rating by Olympia Shinell
"Karie B is the best! Thanks so much for the savings!!"
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Tracy Galiley

October 8, 2026

5  out of  5
rating by Tracy Galiley
"We recently switched our auto and home insurance to State Farm, and Karie Baker made the entire process an absolute breeze. Not only did she help us secure fantastic rates and great deals, but she also took the time to make sure we had the right coverage in place. Karie went above and beyond to take great care of us. We highly recommend reaching out to her if you are looking to review your coverage!" Thank you Karie!"
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Chris Becker

October 7, 2026

5  out of  5
rating by Chris Becker
"Dani was super responsive and helpful through the whole process."
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Tina Burton

October 7, 2026

5  out of  5
rating by Tina Burton
"I recently switched my policies over to State Farm. Ryan was amazing! He went over every detail and also saved me a lot of money from what I had been paying. Thank you, Ryan! Highly recommend!!!!"
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Will Russo

October 5, 2026

5  out of  5
rating by Will Russo
"Ryan Merklin was very helpful with getting my auto insurance set up"
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Mary Meinhardt

October 5, 2026

5  out of  5
rating by Mary Meinhardt
"Ryan was very sweet and caring and only look for what was best for me"
We responded:
"Thank you so much, Mary! We're thrilled Ryan took such great care of you — that's exactly the experience we want every customer to have at The Travis Hesser Agency in Ballwin. We appreciate you trusting our team with your insurance needs!"
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Spank Duce

October 2, 2026

5  out of  5
rating by Spank Duce
"Ryan was great. Very informative and easy to talk to."
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eleah berry

October 2, 2026

5  out of  5
rating by eleah berry
"My agent and entire staff have great customer service, as always Thank You!"
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Se’phire Wright

October 1, 2026

5  out of  5
rating by Se’phire Wright
"My agent was Karie Baker. She was super helpful in getting me the best rates possible and helping me navigate my policy’s. Made my experience a 10/10 with state farm!"
We responded:
"Se’phire, thank you so much for the kind review! We are glad you had a wonderful experience!"
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Aniya Lewis

September 24, 2026

5  out of  5
rating by Aniya Lewis
"Great job found me the lowest quote! Also very fast at doing so would definitely recommend!"
We responded:
"Aniya, thank you so much the review! We are glad we got you the best rate!"
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Aftab Ahmad

September 24, 2026

5  out of  5
rating by Aftab Ahmad
"I worked Danielle at this agency. She was a pleasure to work with. She helped me do a premium comparison for my Home and Auto policies and explained all the intricate details of the coverages. I highly recommend anyone to work with her. The Travis Hesser agency as a whole, is a very good group of people to work with."
We responded:
"Mr. Ahmad, Thank you so much for the kind words! We appreciate your vote of confidence in our Ballwin, MO State Farm Insurance Agency!"
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Kim Treadway

September 22, 2026

5  out of  5
rating by Kim Treadway
"We worked with Danielle to set up our new policies for vehicles, sxs, and home insurance. She was amazing to work with. She answered all of our questions and made the transition to State Farm seamless. My favorite thing is that about a year and a half ago she was honest and said that another company was cheaper than the quotes she could offer, but she asked if she could call back the following year to see if things had changed. They had! Not only did she save us a lot of money, but she made us feel like we had a personal agent we could trust. I’ll definitely recommend her to my friends and family."
We responded:
"Kim, Danielle was so happy that you gave our Ballwin, MO State Farm Agency another shot! We are so glad to have you as a customer :)"
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Anderson Camelo

September 22, 2026

5  out of  5
rating by Anderson Camelo
"I want to give a big thank-you to the Travis Hesser – State Farm Insurance agency, and especially to Tricia and Mathew, for their outstanding support.
From my own experience, what sets this team apart is their proactive approach. They don't just wait for you to call with a problem. They take the time to understand your needs, look ahead, and make sure you're getting the best value for your money. That kind of attention is rare, and it makes a real difference.

Tricia and Mathew, thank you for your professionalism, your responsiveness, and for genuinely caring about your customers.

I truly appreciate it, and I'd recommend this agency to anyone looking for insurance they can trust."
We responded:
"Anderson, Wow! Thank you so much for the glowing review. It is so nice to hear this about our agency! "
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Tawana Moore

September 18, 2026

5  out of  5
rating by Tawana Moore
"⭐⭐⭐⭐⭐

Ryan Merklin was absolutely incredible to work with! Honestly, talking to him never felt like I was talking to an insurance agent—it felt like I was catching up with a longtime friend.

I was actually pretty nervous about making the switch, but Ryan made me feel comfortable from the very beginning. He was patient, personable, consistent, and stayed in touch with me for almost a month while we played phone tag 😂. He never made me feel pressured or like I was just another customer. He genuinely took the time to make sure everything was handled and that I felt good about my decision.

His communication, follow-through, and overall customer service were above and beyond. You can tell when someone genuinely cares about the people they work with, and Ryan definitely does.

Overall, such a great experience. I’m so glad I connected with him, and I would absolutely recommend Ryan to anyone looking for an agent who makes you feel comfortable, heard, and taken care of.

Ryan, you were truly a breath of fresh air! ⭐⭐⭐⭐⭐"
We responded:
"Ms. Moore, Thank you so much for the 5 star review! We love hearing all of these things about Ryan and our State Farm Agency!"
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david

September 15, 2026

5  out of  5
rating by david
"i had the best experience with Karie i switched policies because of her"
We responded:
"David, thank you so much for the review and trusting us with your business! "
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Kaitlyn Smith

September 11, 2026

5  out of  5
rating by Kaitlyn Smith
"Very nice lady. Thank you for helping me set up my auto insurance."
We responded:
"Kaitlyn, thank you for trusting our agency with your auto insurance coverage! We are thankful for you!"
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Glenda Pyatt

September 10, 2026

5  out of  5
rating by Glenda Pyatt
"Karrie Baker was excellent made getting life insurance very easy. I give her a 10."
We responded:
"Glenda, Thank you for trusting us with your life insurance coverage!"
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Aletha Hays

September 9, 2026

5  out of  5
rating by Aletha Hays
"Kari was very efficient and connected easily had exactly what we were needing in minutes at very reasonable cost and met all our coverage needs"
We responded:
"Aletha, thank you for letting us know about your insurance experience with Karie!"
Profile photo of 188X-115 Bhargav Reddy

188X-115 Bhargav Reddy

September 4, 2026

5  out of  5
rating by 188X-115 Bhargav Reddy
"Good work"
We responded:
"Thank you!"
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angel Gabriel Ikemeier

September 4, 2026

5  out of  5
rating by angel Gabriel Ikemeier
"Ryan was a Great person with a Great quote!"
We responded:
"Angel, glad you had a great experience with Ryan! Thank you for sharing your experience!"
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Keyanna Fields

September 4, 2026

5  out of  5
rating by Keyanna Fields
"Ryan helped me with lowering my car insurance which is a blessing with everything being so expensive nowadays"
We responded:
"Keyanna, thank you so much for sharing your experience with Ryan at our State Farm Insurance Agency in Ballwin, Missouri! We appreciate you!"
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Madison Shear

September 3, 2026

5  out of  5
rating by Madison Shear
"Ryan always makes it so easy! I was setting up another vehicle today and barely had to think about anything. He gets the info he needs from you and gets it done with speed and accuracy. Thank you Ryan!"
We responded:
"Madison, thank you so much for the review! We will let Ryan know that you were happy!"
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BV Crafts

September 3, 2026

5  out of  5
rating by BV Crafts
"I just switched to States Farm and Ryan had saved me some money. Thank you."
We responded:
"Thank you so much for the review! "
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Kathy Shelton

September 3, 2026

5  out of  5
rating by Kathy Shelton
"It is a pleasure doing business with them!!! Trisha is amazing!!!"
We responded:
"Kathy, thank you so much for telling us about your experience with our office. We agree… Tricia is amazing! Thanks again for trusting our Ballwin, MO State Farm Insurance Agency!"