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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aniya Lewis

September 24, 2026

5  out of  5
rating by Aniya Lewis
"Great job found me the lowest quote! Also very fast at doing so would definitely recommend!"
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Aftab Ahmad

September 24, 2026

5  out of  5
rating by Aftab Ahmad
"I worked Danielle at this agency. She was a pleasure to work with. She helped me do a premium comparison for my Home and Auto policies and explained all the intricate details of the coverages. I highly recommend anyone to work with her. The Travis Hesser agency as a whole, is a very good group of people to work with."
We responded:
"Mr. Ahmad, Thank you so much for the kind words! We appreciate your vote of confidence in our Ballwin, MO State Farm Insurance Agency!"
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Kim Treadway

September 22, 2026

5  out of  5
rating by Kim Treadway
"We worked with Danielle to set up our new policies for vehicles, sxs, and home insurance. She was amazing to work with. She answered all of our questions and made the transition to State Farm seamless. My favorite thing is that about a year and a half ago she was honest and said that another company was cheaper than the quotes she could offer, but she asked if she could call back the following year to see if things had changed. They had! Not only did she save us a lot of money, but she made us feel like we had a personal agent we could trust. I’ll definitely recommend her to my friends and family."
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Anderson Camelo

September 22, 2026

5  out of  5
rating by Anderson Camelo
"I want to give a big thank-you to the Travis Hesser – State Farm Insurance agency, and especially to Tricia and Mathew, for their outstanding support.
From my own experience, what sets this team apart is their proactive approach. They don't just wait for you to call with a problem. They take the time to understand your needs, look ahead, and make sure you're getting the best value for your money. That kind of attention is rare, and it makes a real difference.

Tricia and Mathew, thank you for your professionalism, your responsiveness, and for genuinely caring about your customers.

I truly appreciate it, and I'd recommend this agency to anyone looking for insurance they can trust."
We responded:
"Anderson, Wow! Thank you so much for the glowing review. It is so nice to hear this about our agency! "
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Tawana Moore

September 18, 2026

5  out of  5
rating by Tawana Moore
"⭐⭐⭐⭐⭐

Ryan Merklin was absolutely incredible to work with! Honestly, talking to him never felt like I was talking to an insurance agent—it felt like I was catching up with a longtime friend.

I was actually pretty nervous about making the switch, but Ryan made me feel comfortable from the very beginning. He was patient, personable, consistent, and stayed in touch with me for almost a month while we played phone tag 😂. He never made me feel pressured or like I was just another customer. He genuinely took the time to make sure everything was handled and that I felt good about my decision.

His communication, follow-through, and overall customer service were above and beyond. You can tell when someone genuinely cares about the people they work with, and Ryan definitely does.

Overall, such a great experience. I’m so glad I connected with him, and I would absolutely recommend Ryan to anyone looking for an agent who makes you feel comfortable, heard, and taken care of.

Ryan, you were truly a breath of fresh air! ⭐⭐⭐⭐⭐"
We responded:
"Ms. Moore, Thank you so much for the 5 star review! We love hearing all of these things about Ryan and our State Farm Agency!"
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david

September 15, 2026

5  out of  5
rating by david
"i had the best experience with Karie i switched policies because of her"
We responded:
"David, thank you so much for the review and trusting us with your business! "
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Kaitlyn Smith

September 11, 2026

5  out of  5
rating by Kaitlyn Smith
"Very nice lady. Thank you for helping me set up my auto insurance."
We responded:
"Kaitlyn, thank you for trusting our agency with your auto insurance coverage! We are thankful for you!"
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Glenda Pyatt

September 10, 2026

5  out of  5
rating by Glenda Pyatt
"Karrie Baker was excellent made getting life insurance very easy. I give her a 10."
We responded:
"Glenda, Thank you for trusting us with your life insurance coverage!"
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Aletha Hays

September 9, 2026

5  out of  5
rating by Aletha Hays
"Kari was very efficient and connected easily had exactly what we were needing in minutes at very reasonable cost and met all our coverage needs"
We responded:
"Aletha, thank you for letting us know about your insurance experience with Karie!"
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188X-115 Bhargav Reddy

September 4, 2026

5  out of  5
rating by 188X-115 Bhargav Reddy
"Good work"
We responded:
"Thank you!"
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angel Gabriel Ikemeier

September 4, 2026

5  out of  5
rating by angel Gabriel Ikemeier
"Ryan was a Great person with a Great quote!"
We responded:
"Angel, glad you had a great experience with Ryan! Thank you for sharing your experience!"
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Keyanna Fields

September 4, 2026

5  out of  5
rating by Keyanna Fields
"Ryan helped me with lowering my car insurance which is a blessing with everything being so expensive nowadays"
We responded:
"Keyanna, thank you so much for sharing your experience with Ryan at our State Farm Insurance Agency in Ballwin, Missouri! We appreciate you!"
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Madison Shear

September 3, 2026

5  out of  5
rating by Madison Shear
"Ryan always makes it so easy! I was setting up another vehicle today and barely had to think about anything. He gets the info he needs from you and gets it done with speed and accuracy. Thank you Ryan!"
We responded:
"Madison, thank you so much for the review! We will let Ryan know that you were happy!"
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BV Crafts

September 3, 2026

5  out of  5
rating by BV Crafts
"I just switched to States Farm and Ryan had saved me some money. Thank you."
We responded:
"Thank you so much for the review! "
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Kathy Shelton

September 3, 2026

5  out of  5
rating by Kathy Shelton
"It is a pleasure doing business with them!!! Trisha is amazing!!!"
We responded:
"Kathy, thank you so much for telling us about your experience with our office. We agree… Tricia is amazing! Thanks again for trusting our Ballwin, MO State Farm Insurance Agency!"
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beezer

August 31, 2026

5  out of  5
rating by beezer
"Danielle is the best and super sweet, helped me with my first policy and she got me an incredible bundle for life and auto on my brand new car in less than a half hour! So happy!"
We responded:
"Thank you so much for the review! Thank you for trusting us with your auto insurance and life insurance as well! Danielle will be happy to hear of your experience with our State Farm agency in Ballwin, Missouri. "
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Kevin Renick

August 28, 2026

5  out of  5
rating by Kevin Renick
"I have consistently had pleasant interactions with this State Farm office. Tricia Biere in particular has always been polite and friendly, and has quickly resolve any issues I had. I definitely can recommend the good people at this branch."
We responded:
"Kevin, thank you so much for the kind words! We enjoy having you as a client at our Ballwin, MO State Farm Agency"
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Behzad Gill

August 27, 2026

5  out of  5
rating by Behzad Gill
"Best insurance agent very easy to talk to and explained everything in detail."
We responded:
"Thank you so much for your kind review! We appreciate you!"
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Roland Kerner

August 24, 2026

5  out of  5
rating by Roland Kerner
"Professional and competent staff. I can count on them! And that is very reassuring."
We responded:
"Roland, thank you so much for your years of business and kind words in regards to our State Farm Agency in Ballwin, Missouri. We appreciate you!"
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hayden jensen

August 19, 2026

5  out of  5
rating by hayden jensen
"Ryan Merklin was super helpful and knowledgeable. Helped me get a great rate on Car and renters insurance and made it a stress free experience. Totally would recommend to anyone needing so greta insurance"
We responded:
"Hayden, thank so much for your review! We are glad you had a great experience with Ryan at our agency! "
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Darrion Belger

August 14, 2026

5  out of  5
rating by Darrion Belger
"Special thanks to Danielle! She helped me save over $100 on my insurance and got my motorcycle covered too."
We responded:
"Darrion, Thank you so much for your review! We are glad Danielle helped you out with your insurance and achieved some savings for you. "
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John Beckemeier

August 12, 2026

5  out of  5
rating by John Beckemeier
"I reached out to add a new car to my coverage. Karie was very efficient, helpful, and pleasant. I was quoted a fair rate and the process was over in a few minutes. Very pleased."
We responded:
"John, we are so glad to hear that you enjoyed your experience with Karie and our State Farm Insurance Agency in Ballwin, MO"
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Jen Mosby

August 12, 2026

5  out of  5
rating by Jen Mosby
"We have been with another insurance agency for many years. After our son started driving we decided to look around for better rates. My SIL recommended Travis. Initially he told us he couldn’t beat the rate we were getting but to check back after our daughter got her license. Travis reached out to me because, well, life happened and I didn’t get back to him. He connected me with Danielle, she was so thorough and explained everything so well. She was also a lot of fun to talk with! We’ll be saving some money thanks to Travis and Danielle!"
We responded:
"Jen, thank you so much for giving us another shot to earn your business. We are glad we were successful this time! We are thrilled to have you aboard. "
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debbie burger

August 11, 2026

5  out of  5
rating by debbie burger
"Danielle was super nice and made the new business process very easy."
We responded:
"Debbie, Thank you so much for your kind review! We are glad the process was easy for you to switch. Thanks again for trusting our Ballwin, Missouri State Farm agency!"
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Hailey Edwardd

August 10, 2026

5  out of  5
rating by Hailey Edwardd
"Katie at the Travis Hesser agency was great! She spent a lot of time with me and got my car insurance with renters insurance almost $100 a month cheaper than what I was paying with Progressive. I would highly recommend!"
We responded:
"Hailey, thank you so much for giving us a shot on your auto insurance. We appreciate you!"