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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Rippee

May 2, 2026

5  out of  5
rating by Robert Rippee
"To keep this short and sweet; so far, so good with State Farm and the Travis Hesser Agency! They saved me nearly 100 dollar's on my vehicle insurance per MONTH! And nearly 1K a year on my homeowners. And both are MUCH stronger policies. I worked with Ryan from the agency. He was great. Took his time, explaining everything as thoroughly as I asked. I’d full recommend giving them a shot to at least give you a quote."
We responded:
"Robert, we LOVE to hear about savings like that! Thank you so much for trusting our State Farm Agency with your business. "
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Camryn Keaton

May 1, 2026

5  out of  5
rating by Camryn Keaton
"I worked with Ryan Merklin and received amazing service. He provided great quotes and went above and beyond to help me throughout the process. He was very personable and friendly, which made everything easy and comfortable. I would definitely recommend working with him!"
We responded:
"Camryn, Thank you so much for your kind words! We appreciate your business! "
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Ashley Edwards

May 1, 2026

5  out of  5
rating by Ashley Edwards
"I had such a great experience working with Karie Baker! Not only did she help us save money, but she was incredibly responsive and efficient every step of the way. Anytime I had a question, I got clear answers right away, and they handled everything quickly and professionally. It made the whole process so much easier and stress-free. Highly recommend if you’re looking for someone knowledgeable, reliable, and truly looking out for your best interest!"
We responded:
"Ashley, thank you again for working with Karie and our Ballwin, MO Insurance Agency! We are thankful to have you aboard!"
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Brian Spath

May 1, 2026

5  out of  5
rating by Brian Spath
"Travis and his crew are friendly, knowledgeable, and prompt!"
We responded:
"Brian, Thank you so much for the kind words! We’ve always loved having you as a client. "
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Dawn Lyons

April 30, 2026

5  out of  5
rating by Dawn Lyons
"Karie Baker was extremely easy to work with. She was so helpful in getting me my quotes and getting me a much better deal on my car insurance then with my previous company. I will recommend her to others looking for a change."
We responded:
"Dawn, thank you so much for telling us about your experience with Karie! We appreciate you!"
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Taleya Newcom

April 30, 2026

5  out of  5
rating by Taleya Newcom
"Karie was amazing!"
We responded:
"Taleya, Thank you so much for your review!"
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Kyarra Jiles

April 30, 2026

5  out of  5
rating by Kyarra Jiles
"I would like to Thank Karie for her professionalism and help obtaining insurance!"
We responded:
"Kyarra, Thank you for your review and for trusting our Ballwin, Missouri State Farm Agency with your business!"
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Jami Kamper

April 29, 2026

5  out of  5
rating by Jami Kamper
"Great experience, through and through!"
We responded:
"Jami, Thank you so much for your kind words and the 5 star review! We are truly glad you had a great experience at our Ballwin, MIssouri State Farm Agency!"
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Erin Myers

April 29, 2026

5  out of  5
rating by Erin Myers
"Tricia has been so helpful the last few days. A tree fell on my house and she has been readily available to calmly walk me through what I need to do."
We responded:
"Erin, Thank you so much for your review! We are so sorry to hear about the tree!!! Please let us know how we can help you further. "
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Faith Taylor

April 23, 2026

5  out of  5
rating by Faith Taylor
"Daniella is amazing ! She helped me so much set up and get an amazing quote for my car insurance ! She’s the best!!"
We responded:
"Faith, thank you for the review at our State Farm office in Ballwin, MO. We are glad you trusted us with your car insurance!"
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Ellen House

April 21, 2026

5  out of  5
rating by Ellen House
"Katie at Travis Hesser made my auto insurance change easy to set up. Thanks!"
We responded:
"Ellen, Thank you so much for letting us bring you over to the State Farm Family!"
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Tigina Roberts

April 21, 2026

5  out of  5
rating by Tigina Roberts
"Karie was absolutely amazing. Not only did she answer All of my questions, she also helped with different quotes and suggested a life insurance policy. Karie is great."
We responded:
"Tigina, Thank you so much for taking time to write a review! We appreciate you trusting us with your insurance!"
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Ashley Lopez

April 16, 2026

5  out of  5
rating by Ashley Lopez
"Karie was extremely helpful and knowledge in helping us with our quote. She checked in regularly and made us getting started quick and easy."
We responded:
"Ashley, thank you so much for the review! We are glad you had a great experience!"
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VonGnosis Bey

April 14, 2026

5  out of  5
rating by VonGnosis Bey
"Ms.Karie was all good and kind,thank you for the assistance... 👍"
We responded:
"Thank you for the review! We appreciate you!"
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Dan Ludwig

April 10, 2026

5  out of  5
rating by Dan Ludwig
"Great help. Nice peopy"
We responded:
"Dan, Thank you for letting us handle your auto insurance. We are glad you are pleased with everything at our agency!"
Profile photo of Pamela Jackson

Pamela Jackson

April 10, 2026

5  out of  5
rating by Pamela Jackson
"Ryan was very helpful with getting me auto, life and rental insurance, coverage. I say thank you state farm. By the way Travis is a nice looking man. Lol."
We responded:
"Ms. Jackson, now to got me turning all red 🤣. Thank you so much for putting your trust in our Ballwin, MO State Farm Agency and for boosting my ego! It made my day! "
Profile photo of Julia Boyd

Julia Boyd

April 10, 2026

5  out of  5
rating by Julia Boyd
"Still a 5-star review but I wanted to call out Danielle Chismarick! She really helped me with my new policy yesterday! She is honest and up front and I felt like I made the right choice to switch back to State Farm! Thanks again Danielle!!"
We responded:
"Julia, thank you for your kind review. Thank you so much for trusting us with your car insurance and renter’s insurance at our Ballwin, MO office!"
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Shay Moore

April 7, 2026

5  out of  5
rating by Shay Moore
"Very fast , helpful & amazing manners with great prices."
We responded:
"Shay, thank you so much for the kind review on our low rates! "
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Kevin Kent

April 7, 2026

5  out of  5
rating by Kevin Kent
"Very helpful and friendly."
We responded:
"Kevin, thank you so much for your review! We appreciate you!"
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Tristin Dannetta George

April 7, 2026

5  out of  5
rating by Tristin Dannetta George
"We called to get Insurance on our camper and had a very easy and satisfying experience. Would recommend 10 out of 10"
We responded:
"Tristin, Thank you so much for giving us a chance to earn your business! We are happy that you are happy!"
Profile photo of Sydney Gurian

Sydney Gurian

April 6, 2026

5  out of  5
rating by Sydney Gurian
"Danielle was super helpful and made switching my insurance from Oregon to Missouri really easy. She was very kind and explained everything clearly, which made the whole process way less stressful. She even went out of her way to call my old State Farm office and let them know about the switch, which was one less thing I had to worry about. I really appreciated her taking the extra step to make it simple for me."
We responded:
"Sydney, thank you so much for letting us know about your experience with Danielle. She is great isn’t she?!? Welcome to the State Farm family! "
Profile photo of Ryan Lutz

Ryan Lutz

April 6, 2026

5  out of  5
rating by Ryan Lutz
"Travis and his team were fantastic! They were very thorough and took care of my every need. The price and the service is the best around. 10/10 Highly Recommended!"
We responded:
"Ryan, so glad we reconnected and finally won you over at our State Farm office in Ballwin, MO! Let’s chat soon! "
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david

April 3, 2026

5  out of  5
rating by david
"i had the best experience with Karie i switched policies because of her"
We responded:
"David, thank you so much for the review and trusting us with your business! "
Profile photo of Jenna Wheeler

Jenna Wheeler

April 2, 2026

5  out of  5
rating by Jenna Wheeler
"Danielle was fast, efficient, and fun to talk to over the phone for a homeowners and car insurance quote. And she cut my costs in half!!"
We responded:
"Jenna, thank you so much for the glowing review! We are glad that Danielle was able to help you out. Thanks for supporting our State Farm Agency in Ballwin, MO 63021"
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James Stotler

April 1, 2026

5  out of  5
rating by James Stotler
"Karie Baker was professional and quick no issues and got my insurance quote and payment completed faster then every other company I talked to an was very convenient to do on my busy schedule I recommend them"
We responded:
"James, Katie will be thrilled to hear about your experience at our State Farm Office! We appreciate you!"